Overview
This website is operated by Ivamora. Throughout the site, the terms “we”, “us” and “our” refer to Ivamora, a brand of Azul GZ. By visiting our website and/or buying from us, you agree to these Terms of Service, together with the policies referred to here, such as our Shipping & Delivery, Returns & Exchanges and Privacy Policy pages.
Please read these terms carefully before using our website or placing an order. Our online store is hosted on Shopify, which provides the platform that allows us to sell our products to you.
Your rights under the Australian Consumer Law
Nothing in these Terms of Service excludes, restricts or changes any right or remedy you have under the Australian Consumer Law or any other law that can’t be excluded. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Section 1 – Using our online store
By agreeing to these terms, you confirm that you are at least 18 years old, or that you have the permission of a parent or guardian to use this website.
You may not use our products or website for any illegal or unauthorised purpose, and you must not upload viruses or any other harmful code.
Section 2 – General conditions
We may refuse service to anyone for legitimate reasons, such as suspected fraud or misuse of our website. Card details are always encrypted when transferred over networks.
You agree not to copy, sell, resell or exploit any part of our website, its content or our product images without our written permission.
Section 3 – Accuracy of information
We take care to make sure the information on our website is accurate and up to date. If we find an error, we’ll correct it as soon as possible. The information on our site is for general information only.
Section 4 – Products and prices
All prices are in Australian dollars (AUD) and include GST where applicable. Shipping is free and there are no extra customs charges on delivery. The price you see at checkout is the total price you pay.
We may change our prices or product range at any time, but changes won’t apply to orders that have already been placed.
We’ve done our best to show the colours and details of our products as accurately as possible. As screens differ, the colour you see may vary slightly from the actual product.
Some items are available in limited quantities. We may limit the quantity of an item per order or per customer.
Section 5 – Orders and billing information
We may refuse or cancel an order for legitimate reasons, such as suspected fraud, an obvious pricing error or stock being unavailable. If this happens, we’ll contact you using the email address or phone number you provided, and refund any payment you’ve made in full.
Please provide current, complete and accurate details for every order, and let us know straight away if anything changes, so we can complete your order and contact you if needed.
Section 6 – Payment
We accept all major credit and debit cards, Apple Pay and Google Pay. All payments are processed securely by certified, encrypted payment providers. We don’t store your full card details.
Section 7 – Third-party tools and links
Our website may include tools or links provided by third parties. We don’t control these third parties and aren’t responsible for their content or services. Please read their terms and policies before using them.
Section 8 – Reviews, comments and feedback
If you send us reviews, comments, ideas or other content, you agree that we may publish, edit and use it in any medium. We only publish genuine reviews from real customers. We may remove content that is unlawful, offensive, misleading or that infringes someone else’s rights.
You agree that your content won’t breach anyone’s rights, won’t be unlawful or offensive, and won’t contain viruses or harmful code. You may not use a false email address or pretend to be someone else.
Section 9 – Personal information
Your personal information is handled in line with our Privacy Policy.
Section 10 – Errors and omissions
Occasionally, our website may contain errors in product descriptions, prices, promotions, delivery times or availability. We may correct these at any time. If an error affects an order you’ve already placed, we’ll contact you before going ahead, and you can choose to cancel for a full refund.
Section 11 – Prohibited use
You may not use our website or its content to break the law, infringe intellectual property rights, harass or discriminate against others, submit false or misleading information, upload harmful code, collect other people’s personal information, send spam, scrape our website, or interfere with its security. We may suspend your use of our website if you breach these rules.
Section 12 – Limitation of liability
We’ll always do our best to keep our website running smoothly and securely, but we can’t guarantee that it will be uninterrupted or error-free at all times.
To the extent permitted by law, we are not liable for indirect or consequential loss arising from your use of our website. Nothing in this section limits our obligations or your rights under the Australian Consumer Law.
Section 13 – Severability
If any part of these Terms of Service is found to be unlawful, void or unenforceable, that part will be removed and the remaining terms will continue to apply in full.
Section 14 – Governing law
These Terms of Service are governed by the laws of the Netherlands. As an Australian customer, you always keep the full protection of the Australian Consumer Law and any other Australian laws that can’t be excluded. You may also bring proceedings in the courts of the Australian state or territory where you live.
Section 15 – Changes to these terms
You can view the latest version of these Terms of Service on this page at any time. We may update them from time to time. Changes apply to orders placed after the changes are published. Orders already placed are governed by the version in force at the time of ordering.
Section 16 – SMS and email messages
If you sign up for our SMS or email updates, you agree to receive messages from Ivamora about orders, new arrivals, offers and reminders. Signing up is completely optional and is not a condition of purchase. Message frequency varies, and standard message and data rates from your provider may apply.
In line with the Spam Act 2003, you can unsubscribe at any time by replying STOP to any SMS or by clicking the unsubscribe link in any email. You’ll receive one confirmation message, and after that you won’t receive any further marketing messages. For help, email us at info@ivamora.com.
Section 17 – Contact information
Questions about these Terms of Service can be sent to info@ivamora.com.
Company details
Company name: Azul GZ
Address: Turnstraat 22, 3078 ZM Rotterdam, The Netherlands
Chamber of Commerce (KvK) number: 42128288
VAT number: NL005516569B14
Email: info@ivamora.com